Shipping and payment information
- Credit Cards (VISA, Mastercard and American Express)
- Sofort Bank Transfer
|EU||4-6 Workdays||9.00 EUR|
|International||5-10 Workdays||16.00 EUR|
1. Note that orders with more than one item, might be shipped in two parcels!
2. Shipping of products from the collaboration collection within Germany and EU Countries, incl. the UK, is provided via DHL.
3. The merchandise will be ready for shipment three days after your order was placed at the latest. Upon dispatch, your parcel will arrive in one to four business days, depending on the shipping method and the destination, unless it was agreed otherwise.
4. For deliveries to countries other than Germany, additional fees (tax, customs, import duties) may be levied by the local governing authorities. These further costs shall be borne by the customer. Refused packages will be refunded minus the return shipping costs.
5. Items will be shipped from Berlin, Germany with official documentation declaring the exact total of all merchandise purchased in EU euros, as well as the country of origin for each item.
6. The goods ordered by the buyer are insured up to a value of 500 € by the vendor.
An insurance of the ordered goods exceeding the amount of 500 € by the vendor or shipment with another deliverer (other than DHL) or another means of shipment will only be possible after an individual agreement in writing with the vendor.
You may pay for your order at dasdoenermuseum.de by wire transfer, credit cards or Paypal. All payments including credit notes shall be made in the same currency in which the purchase was made.
Payment by wire transfer
For payment via wire transfer please use the account information we send to you after the purchase.
Jens Dahl Thomsen
Payment via Paypal
Please follow the Paypal instructions after your purchase.
Payment via Credit Cards
We offer payments via VISA & Mastercard. Please follow the instructions after your purchase.